#13 RAM 5500 SERVICE DEF SYSTEM HOW TO#

Like I said, I think I would push a little harder before I caved in and ditched the truck, especially if you paid extra for an additional warranty.

#13 RAM 5500 SERVICE DEF SYSTEM HOW TO#

How do you know that isn't a jar they keep up in the service manager's office desk to pull out at random when they need it to explain away something they don't know how to or want to fix? Then I would ask to see the defect in the tank or its seal where the foreign material got in there because you KNOW you didn't put it in there. Next, were you there when they drained the tank and you saw that stuff in the jar come from your truck? Bet not. They do this all the time with engine oil when an engine manufacturer or oil company doesn't want to warranty an engine by blaming it on an oil contaminant or a use of non approved grade of oil. Ask to see the lab report from where they sent that 'foreign material' they found in your tank to a lab and had it tested and see what it is. It's too bad too, because other than this DEF problem I've had no other issues, and love the truck. Anyway, if I can't get it fixed and take it to yet another new dealer to trade it in, when they look at it and see that the check engine light is on, I'll tell them that it's still under warranty, and should be able to trade it in with no problem. And I even bought a bumper to bumper 100K warranty in addition. I'm still under the 3/36 warranty, and I believe this would fall under the 100K powertrain warranty anyway. If they still won't warranty it I'll take it to a new dealer and trade it in. Don't know if it will work or not, but at this point it's worth a try.

My plan is to take it to a friend of mine who's a mechanic, have him drain the tank, put some fresh DEF in the tank and then take it to another dealer and see what happens. I don't know how they got that, because the DEF that goes in the DEF tank is blue. They had a little glass jar or some clear liquid in it that they said the tech removed from the tank. Дerek, I would think so as well, and agree with you, but as posted above, the last dealer insisted that there was a foreign liquid in my DEF tank that would void the warranty. They will help, just tell them you truck is flaged and your on your own for repairsДelets, at some point your truck should go into limp mode 40 mph tops then just stop.Д®FI live can shut the emissions off but your warnty is gone and you'll have to refash it and put the emissions back on to pass emissions. Ps I was at the local cummins power and they are going to run my rack when I get to 100k. I love my cummins I deal with the wrapper. You may want to look at the vents on the top of your tank and run a hose from then to a vent cap, it's the 1# place for water to get into the tank. Ps they like to deny a warnty work over forgien fluids. I don't thing the def has gotten to the recall point. Then a bunch of bad steering gear boxes had brittle shafts. (A recall on a recall insued that took years for sure t get service,

The recalls are over a steering component recall that was a failure Tony owners the place, (ram) and they buy the engines from cummins I don't know how that can be true since mine hasn't been working for the last six months or so, and it's running just fine other than the check engine light being on. Somebody told me (I don't know if it's true or not), that you can't disable or remove the DEF system because the truck won't run without it. Or I'd like to find a way to get rid of the entire system and still be able to pass emissions. I've even contacted the Cummins company, and they told me that they can't touch it while it's under warranty, and even when the warranty has expired there are only a few things that they are allowed to work on for some reason. Truck has less than 30K on the clock and I've been having problems with it from day one. The last dealership I went to told me that there must have been a foreign substance in the DEF tank which caused it to stop working, and they told me I should replace the entire DEF system to the tune of 5,500 bucks! They don't want to warranty it. I sure wish I could find a way to get them to either buy mine back or get a decent deal on a new model.

13 ram 5500 service def system